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PAYMENT POLICIES, OPTIONS

  • Co-payments and deductibles must be paid at time of service, unless otherwise discussed, arranged with Dr. Gatten.
  • We accept cash, checks, Visa, MasterCard.

INSURANCE REIMBURSEMENT


  • As a courtesy, Dr. Gatten's office will bill insurance and managed care companies for you.
  • Dr. Gatten is an in-network or preferred provider for most major insurance companies, PPO and managed care plans.
                         HOWEVER, because of the volume of mental health plan options available, individuals should contact their
                         insurance company to determine Dr. Gatten's status (e.g. in-network/out-of-network; covered/not covered)
                         along with co-payment amounts and deductibles.
  • Some benefit plans often require prior authorization before the first session. Therefore, individuals are advised to
                         contact their insurance/managed care company before the initial appointment to determine pre-approval
                         requirements.


PRIVACY PRACTICES

         Dr. Gatten and her staff are committed to maintaining the privacy of individual's personal health information. Our

                          office is bound to uphold the strictest standards in regard to confidentiality and disclosure o information.

                          In keeping with the Health Insurance Portability and Accountability Act (HIPAA), identifying and personal

                          clinical information provided during the course of treatment will be strictly guarded. Any use of personal

                          health information for purposes other than treatment, payment or health care operations requires patient

                          written consent.

Serving the peoria and greater central Illinois area

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